Post Title: Sales Administrator (part time) 12 month FTC
Job Number: 902900
Work type: Part time
Location: Cannock
Background Information:
With over ten years' experience in the market place, reinforced by
significant technology investment, CVS leads the way in childcare vouchers. We
are the UK's largest dedicated childcare voucher provider and have vast
experience in successfully implementing, managing and administering schemes to
a diverse customer base.
Each month over 100,000 working parents are requesting
childcare vouchers through more than 12,000 organisations.
Main Purpose of the Role
Support the sales team in all
administrative tasks.
Help maximise revenue for
Internal Relationship Management Team.
Build effective internal working
relationships with key stakeholders to deliver service excellence to our
clients.
Person Specification
- Ability to work as part of a team.
- Excellent communication skills and the ability to deal with a variety of written correspondence and to communicate with internal and external employees and managers.
- Excellent time management skills and the ability to deal with conflicting priorities.
- Reliable.
- Professional and courteous approach.
- Demonstrate excellent levels of attention to detail.
Key
Responsibilities
- All associated administration within the Sales Team.
- Build and continually develop productive working relationships with line manager "SRM" and team members, including the sharing of best practice to maximise results.
- Utilise MI to initiate effective awareness campaigns.
- Updating of spreadsheets and company integrated system (H-Trak) reflecting daily activities.
- Compile client facing service agreements and record, store and send to appropriate stakeholders.
- Develop and maintain knowledge and understanding of the internal processes to initiate effective client responses.
- Ensure the highest standards of service are consistently delivered by liaising with operational teams and RMs.
- Own and drive personal training, career and self development, ensuring Successfactors are up to date and remain relevant.
- To be aware of and adhere to all CVS employee policies.
Essential
Skills, Experience and Competencies
- Understanding of the importance of confidentiality.
- Good computer literacy including Microsoft Office.
- Strong command of both written and verbal English.
- Confident and professional phone manner.
- Highly organised with a methodical approach and an eye for detail.
- Experience with business to business contact.
All successful candidates will be required to undergo the Computershare
Pre-Employment Screening Process before commencing employment. Employment will
be subject to satisfactory clearance on background checks including
Identification, Passport Validation, Finance, Qualification, Employment /
Personal referencing and Criminal Record Basic Disclosure checks.
Computershare Investor Services plc is authorised and regulated by the
Financial Conduct Authority. Computershare Investor Services plc is registered
in England and Wales No 3498808 and the registered office address is: The
Pavilions, Bridgwater Road, Bristol, BS13 8AE.
Closing date: 1 Nov 2013 11:55pm GMT Standard Time
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